March 2020

Klaxon is adjusting manufacturing operations in the UK to a four-day week, in response to the COVID-19 outbreak.

We will be condensing our production operations into Monday to Thursday, with effect from 1 April 2020.

As a result, Klaxon will not be despatching goods on Fridays, or receiving deliveries from suppliers on Fridays, from Friday 3^rdApril until further notice.

In addition, Klaxon will not be despatching goods, or receiving deliveries on Wednesday 1^stApril and Thursday 2^ndApril, due to our end-of-year stock take.

Our supply chains remain in good position, as do our product inventories. We continue to fulfil customer orders in chronological order.

For any queries relating to order, delivery status or technical support issues during these reduced operations, please contact:

Pranav Sharman, Head of Sales, psharman@texe.com

Neil Grice, Technical Sales Manager, ngrice@texe.com

Helene Hazlewood, Head of OEM Sales, hhazlewood@texe.com

Our team will also be working to a reduced 4-day week, and will be contactable Monday to Thursday during normal office hours.

We would like to thank all our staff, customers, suppliers, partners and friends for their continued support during these unprecedented times and wish everyone to stay safe and well.

With the unprecedented situation caused by the current global coronavirus (COVID-19) crisis, Klaxon is taking proactive steps to mitigate and manage risk as the situation continues to evolve.

We have taken a number of precautionary measures to protect our customers and our staff.

We are following government guidelines by increasing social distancing, which means that our sales and technical teams will no longer be making customer, branch or site visits. Instead, our teams shall be available through remote communications - via telephone, email and video conferencing.  

Klaxon has also taken steps to minimise and mitigate against the potential impact on the supply chain, in order to make sure that Klaxon products and services remain available.

• We have secured a strong component supply chain pipeline and we have sufficient supplies to maintain manufacturing until the end of April. We are working to secure component supply and minimise disruption beyond that.
• We have pre-produced a reasonable contingency stock of finished goods of our most popular products.
• We manufacture all our products in our UK facilities and are not reliant upon external manufacturing resources.
• We have taken steps to protect our staff including remote working where possible, increasing social distancing, and introduced stringent and exacting hygiene standards.  

We will continue to actively monitor and manage the situation. We will update further should the conditions change.

Please contact a member of our sales team below to discuss how we can help minimise any potential disruption.

We thank you for your continued support and wish everyone the best during these difficult times.

 

Pranav Sharman, Head of Sales, psharman@texe.com

Neil Grice, Technical Sales Manager, ngrice@texe.com

Helene Hazlewood, Head of OEM Sales, hhazlewood@texe.com